Your employees' data is handled with the care it deserves
Payroll platforms handle the most sensitive data in your business — SSNs, bank accounts, health elections, tax records. Here's exactly how we protect it.
How we protect your data
Six layers of security built into every account, on every plan.
Encryption in transit and at rest
All data transmitted between your browser and our servers is encrypted using TLS 1.2+. Employee records, SSNs, bank account numbers, and health plan data are encrypted at rest using AES-256.
Role-based access controls
Every user in your account is assigned a role — Owner, Admin, Manager, or Employee. Sensitive data like SSNs and bank details are only visible to users with explicit permission.
Secure cloud infrastructure
Ogo Ops runs on enterprise-grade cloud infrastructure with redundant availability zones, automated backups, and 99.9% uptime SLA. Your data is never stored on shared hardware.
Audit logs and activity tracking
Every action taken in your account — payroll runs, employee record changes, permission updates — is logged with a timestamp and user attribution. Full audit trail available on all plans.
Multi-factor authentication
MFA is available for all accounts and required for admin-level users. We support authenticator apps and email-based verification to protect against unauthorized access.
Vulnerability management
We conduct regular dependency audits, static analysis, and penetration testing. Critical vulnerabilities are patched within 24 hours; high-severity issues within 72 hours.
What data we hold and how we handle it
A plain-language breakdown of every sensitive data category in Ogo Ops.
Employee PII
- Legal name and address
- Social Security Numbers (SSNs)
- Date of birth
- I-9 and W-4 documents
How we handle it: Encrypted at rest (AES-256). Access restricted to Owner and Admin roles. Never sold or shared with third parties for marketing.
Banking and payment data
- Employee bank account and routing numbers
- Employer bank account for payroll funding
- ACH transfer records
How we handle it: Stored encrypted. Transmitted via TLS 1.2+. ACH transactions processed through NACHA-compliant banking partners.
Health plan and benefits data
- Health plan elections and coverage tiers
- Dependent information
- Benefits enrollment history
How we handle it: Treated as sensitive health-adjacent data. Shared only with your selected benefits carriers and administrators. Not used for advertising.
Payroll and tax records
- Gross and net pay history
- Tax withholding elections
- W-2, 1099-NEC, and Form 941 data
How we handle it: Retained for 7 years per IRS recordkeeping requirements. Accessible to account Owner and Admin roles. Exportable at any time.
Security questions
The questions buyers ask before trusting us with their payroll.
Who can see employee SSNs and bank account numbers?
Only users with Owner or Admin roles can view full SSNs and bank account numbers. All other roles see masked values (e.g., ***-**-1234). Access is logged in the audit trail.
Where is my data stored?
All data is stored in the United States on enterprise-grade cloud infrastructure. We do not store data outside the US without explicit customer consent.
What happens to my data if I cancel?
You can export all your data at any time from your account settings. After cancellation, we retain your data for 90 days to allow for reactivation, then permanently delete it upon request.
Is Ogo Ops HIPAA compliant?
Ogo Ops handles benefits enrollment data but does not process Protected Health Information (PHI) as defined by HIPAA. Health plan elections and coverage data are treated as sensitive and protected accordingly. If your use case requires a formal BAA, contact us.
Do you sell employee data to third parties?
No. We do not sell, rent, or share employee personal data with third parties for marketing or advertising purposes. Data is shared only with service providers necessary to operate the platform (payroll processors, benefits carriers, banking partners) under strict data processing agreements.
How do I report a security vulnerability?
Email [email protected] with a description of the issue. We acknowledge all reports within 24 hours and follow responsible disclosure practices.
Responsible disclosure
If you discover a security vulnerability in Ogo Ops, please report it to us before disclosing it publicly. We acknowledge all reports within 24 hours and work to resolve confirmed issues promptly.
[email protected]Ready to run payroll with confidence?
Your employees' data is protected from day one. No setup required.